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Assistance Programs

Caddo Community Action Agency, Inc. changes people's lives, embodies the spirit of hope, improves communities, and makes Caddo a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

Free Tax Services
Caddo Community Action Agency, Inc. provides free tax services at the following locations and times:

Caddo Community Action Agency, Inc.
4055 St. Vincent Avenue
Shreveport, Louisiana  71108
(318) 861-4808

From now until April 15, 2019
Tuesday - Friday
9:00 am - 12:00 pm
1st 12 walk-ins per day

David Raines Community Center
1625 David Raines Road
Shreveport, LA  71107
(318) 425-2401

From now until October 2019
Monday - Friday
1:00 pm - 4:00 pm
1st come 1st serve

Eddie Jones (Lakeside) Community Center
1729 Ford Street
Shreveport, LA  71103
(318) 222-2436

From now until April 15, 2019
Wednesday
8:00 am - 4:00 pm


Low-Income Home Energy Assistance Program (LIHEAP)
LIHEAP is provided to eligible households to reduce the burden of home energy costs for residents of Caddo Parish.  Caddo residents may receive assistance twice per year (every six months). Fuels include, but are not limited to electricity, oil, gas, wood, propane, and butane. Payments are made directly to the energy suppliers.  Proof of income is required along with a bill or printout from the client's utility company/companies.


Shreveport Water Assistance Program (SWAP)
SWAP is designed to assist City of Shreveport households with water utility payments. Those persons, who receive public assistance or supplemental security income, may be eligible for assistance twice per year. Contact or visit your nearest Community Center for further details or to complete an application.
Eligibility Requirements


Material Center/Food Bank
The Material Center is located at the Eddie D. Jones/Lakeside Community Center, 1729 Ford Street. The Material Center distributes items that have been donated to the Agency, such as clothing, shoes, furniture, other household items, and food. These items are distributed to needy persons in Caddo Parish.


Weatherization Assistance Program (WAP)
The main objective of this program is to help provide insulation to sustain homes, insure them against harsh weather conditions and reduce the impact of higher fuel costs to low-income families. Weatherization activities may include installing insulation, caulking, installing storm windows, weather-stripping and other improvements to conserve energy. CCAA provides these services to those who reside in Caddo, Lincoln, and Rapides parishes.


Housing Counseling
CCAA provides assistance in supportive services, such as home mortgage debt management, renter debt management, property care, default and assignment counseling.