Home   |   Contact Us
Click to find a Head Start Center near you. Accepting Enrollment Applications for ages 3 thru 5 for the 2021 - 2022 School Year.

Caddo Community Action Agency, Inc.

Our Mission

It is the mission of the Caddo Community Action Agency, Inc. to stimulate a better focusing of all available local, state, private, and federal resources upon the goal of enabling the poor, the low-income families, and low-income individuals, in rural and urban areas of Caddo Parish, to attain skills, knowledge, and motivations to secure the opportunities needed to achieve self-sufficiency.

Contact the Louisiana Legislative Auditor (LLA) Hotline if you suspect the misappropriation (theft), fraud, waste or abuse of public funds by anyone.

Information provided to the LLA Hotline may result in an investigation, audit or other review.

Download the complete Notice here.

Caddo Parish Commission


The Caddo Parish Commission is the grantee for the Head Start and Early Head Start Programs.


Ms. Servitra Godwin - Participant in Louisiana Early Leaders Academy (LELA) cohort starting July 2021

Congratulations to Ms. Servitra Godwin, Center Manager of Alphonse Jackson Early Head Start Center, for being selected to participate in the Louisiana Early Leaders Academy (LELA).  Ms. Godwin will start her coursework with LELA on July 7, 2021.

Ms. Godwin has been an employee of the Head Start Program since 2002 and she also is a testament to the Head Start Program, being that she herself is a former student.  Under the management of Ms. Godwin, Alphonse Jackson EHS has been awarded “Honor Roll” for the last two school years. To earn an “Honor Roll” status from the Louisiana Department of Education, a center has to achieve a rating of “Excellent”, which is the highest possible rating on the annual performance evaluation achievement that can be earned; provide high quality instruction and care to the state’s youngest learners; and be a Top Gain site, meaning the center significantly improved their performance from one year to the next.  The instructional staff qualifications include three Associate degrees, eight Bachelors and five Masters degrees in Early Childhood Education in addition to them all having obtained Child Development Associates (CDA).  Ms. Godwin also has a Masters in Early Childhood Education and CDAs in Pre-School and Infant-Toddler.

The Louisiana Early Leaders Academy is a 10-month, executive-level program for directors of highly rated, publicly funded early learning centers that will help expand access to quality early childhood care and education by strengthening leaders in the field. Participating educators, known as fellows, are selected through a competitive application process for directors aiming for excellence in their daily leadership of their early learning centers.

For more information on the Louisiana Early Leaders Academy, please visit the website https://www.louisianabelieves.com/early-childhood/lela-initiative.

Taking Applications

Need help with your electric and gas bill?

You may be eligible for crisis or non-crisis assistance through the Low-Income Home Energy Assistance program.

Non-crisis applications are taken on
Monday, Wednesday, & Friday
From 8:00 a.m. - 4:00 p.m.
By appointment only

Crisis applications are taken on
Tuesday & Thursday

Applications are taken at the the following locations:

David Raines Community Service Center
Lakeside Community Service Center

Early Childhood CLASS Observation System

Louisiana launched a unified rating and improvement system, Early Childhood CLASS Observation System, with practice profiles to:

- Measure the classroom interactions and instruction needed for positive child outcomes;
- Clearly articulate a path to improvement; and
- Give families an easy way to compare choices.

Under the new system CLASS, Head Start has 13 teachers, 5 center mangers and 1 coordinator that are CLASS Reliable Observers.

Community Programs

Caddo Community Action Agency changes people's lives, embodies the spirit of hope, improves communities, and makes Caddo a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other.

Please take advantage of our Community Programs:

Community Service Centers

Free Tax Services
Click for Locations and Times
(One location is still available until October 2016)

Low-Income Home Energy Assistance Program (LIHEAP)

Shreveport Water Assistance Program (SWAP)

Material Center/Food Bank

Weatherization Assistance Program (WAP)

Housing Counseling

Head Start (3-5 Years of Age)

Early Head Start (0-3 Years of Age)

In accordance with the funding source guidelines, clients/applicants are required to provide CCAA with proof of income in order to receive assistance from these programs.

Need Help Paying your Water Bill?

Find out if you meet the eligibility requirements to receive assistance from the Shreveport Water Assistance Program.